Preparing for Your Appointment

Got Questions? We’ve Got Answers

  • Please bring your health card, a list of your current medications, and any relevant medical records or investigation results. If you have had previous imaging, bloodwork, or specialist consultations related to your urological concern, please bring those reports if available.

  • Yes. A referral from your family physician, walk-in clinic physician, or another healthcare provider is generally required. Once we receive your referral, our team will review it and contact you regarding an appointment.

  • Your initial consultation typically takes approximately 10-30 minutes, depending on the nature and complexity of your concerns. Additional time may be required if an examination or in-office procedure is necessary.

  • Absolutely. You are welcome to bring a family member or support person if you feel more comfortable doing so. They can help you remember important information and provide support during your visit.

  • If you develop severe pain, fever with urinary symptoms, inability to urinate, or significant bleeding with clots, seek urgent medical attention rather than waiting for your scheduled appointment.

  • Preparation depends on the reason for your visit. Some patients may be asked to arrive with a comfortably full bladder or complete specific testing beforehand; our office will provide instructions if any preparation is required.

    If you are being assessed for urinary symptoms, you may be asked to arrive with a comfortably full bladder so that a urine sample or bladder scan can be performed. Please follow any specific instructions provided by our office before your appointment.

  • Depending on your symptoms and medical history, a physical examination may be recommended as part of your assessment. Your urologist will explain any examination beforehand and answer any questions you may have.

  • Depending on your initial assessment, additional investigations such as bloodwork, urine testing, ultrasound, CT imaging, or specialized urological procedures may be recommended. Your urologist will explain which tests are appropriate and why they are needed.

  • If you are unable to attend your scheduled appointment, please contact our office as soon as possible so that we can assist with rescheduling and offer the appointment time to another patient.

  • Once your referral has been received, it will be reviewed and triaged based on the urgency of your medical condition. Our office will contact you once your referral has been processed and an appointment has been arranged. If you have not heard from us or would like an update on the status of your referral, please contact our office, and our administrative team will be happy to assist you.

  • All referrals are reviewed and prioritized according to clinical urgency to ensure patients receive timely and appropriate care. If your symptoms have changed, worsened, or you have new concerns while waiting, please contact your referring physician to discuss whether an updated referral or reassessment is required. You are also welcome to contact our office regarding the status of your referral. If you develop severe or urgent symptoms, please seek immediate medical attention rather than waiting for your scheduled appointment.

Navigating Your Care at Markham Urology

Referral

Your journey begins with a referral from your family physician or another healthcare provider.

Approval and Scheduling

Once received, our administrative team will review and process your referral, and contact you to arrange an appointment based on the urgency of your medical needs.

Meeting your Urologist

During your initial consultation, your urologist will review your medical history, discuss your symptoms and concerns, and perform a physical examination if indicated. This is an opportunity to ask questions, discuss treatment options, and develop a personalized care plan together.

Follow Up

Depending on your symptoms and initial assessment, additional investigations may be recommended to help establish a diagnosis and guide treatment. These may include bloodwork, urine testing, imaging, or specialized urological procedures.

Once your investigations are completed, a follow-up appointment may be arranged to review your results and discuss the next steps. Your urologist will work with you to determine the most appropriate treatment plan and ensure continuity of care.